Make data-driven decisions based on customer feedback
Gaining insights into your customer base is crucial for delivering the right products and services. Operating without this knowledge is akin to navigating without a map.
That’s the rationale behind the creation of Link2surveys. Our platform empowers you to easily design personalized, brand-centric surveys that capture essential customer feedback, and then store those insights in Act!; enabling you to make informed business choices. With Link2surveys, you can construct decision trees that adapt to user responses, ensuring only pertinent questions are asked. This approach increases engagement, accelerates survey completion, enhances sincerity, and reduces drop-offs.
The advantage of more completed surveys is the acquisition of deeper insights.
Link2surveys stands out as the sole survey tool that seamlessly integrates with Act!, allowing for immediate data transfer and the initiation of subsequent tasks. It not only adds new contacts to your database but also updates existing ones. Link2surveys’ ability to pinpoint potential leads through survey responses and automatically enroll them in AMA campaigns sets it apart.
Link2surveys is poised to become a vital component of your marketing and sales strategy, aiding you in gathering the customer input necessary for smarter decision-making.
Link2surveys is a full-feature survey program that is fully integrated with Act! CRM to deliver better data harvesting and workflow. The following is a list of the survey features included:
* Team Features
Join the forward-thinking businesses that are staying ahead of the curve with Link2surveys – the tool that empowers you to create, collect, and centralize survey data within your Act! CRM environment. Experience the future of survey management today: hassle-free, efficient, and fully integrated.
System Requirements & Subscription Terms
Quickly learn to build beautiful multi-page surveys with skip logic, answer summaries, and other tools in minutes, with no prior survey experience.
With Link2surveys, all survey respondents are organized in a group that is automatically created, and prospects can be segmented further into subgroups based on how they answer certain questions. Link2surveys can also be configured to schedule follow-ups with the hot prospects your surveys help uncover.
Link2surveys captures all the results in easy-to-understand KPI reports, as well as advanced charts and graphs to help you analyze the results of your survey.
Link2surveys includes many customization tools to incorporate watermarks, images inside each question, corporate branding, customizable colors & fonts, multiple design templates, and a sharable image library with other Linktivity Team products.
Link2surveys employs multiple measures to enhance the security and privacy of your results. These include Captcha in all surveys, feature to prevent multiple submissions, the ability to strip answer details for submission confirmation emails, and more.
All survey responses are instantly recorded in the contact history for easy reference, along with the contacts being organized into groups for easy follow-up.
All respondents are organized in groups, and further segmented into subgroups for hot prospects that support inclusion in Act! Marketing Automation campaigns. Automated follow-ups can also be scheduled in Act!, as well as drip campaigns triggered with survey completion.