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Microsoft CRM

Microsoft Dynamics CRM Online

  • No hidden costs or blow outs including that you can experience with on-premise licencing and hardware.
  • The same user experience on all devices, browsers and locations.
  • 99.9% uptime Service Level Agreement financially backed by Microsoft.
  • Flexible platform adapts to manage virtually any business relationship & process
  • Run on a global network of data centres protected by 5 layers of security & disaster recovery service - includes ISO27001 & EU standards compliance.
  • Work completely within Microsoft Outlook or via a web browser.
  • Intergrates with O365 for Sharepoint document libraries, Yammer and other Microsoft collaboration uses.
  • SMB's can utilise CRM online, O365 and Sharepoint file storage to virtually eliminate the need for onsite Backups one of the biggest risks to any business.
  • Microsoft Dynamics CRM online include free mobile apps for when you are on the go over most availble devices as well as.

With an intuitive user interface, free mobile apps and clear process guidance, Microsoft Dynamics CRM Online is a cloud solution that inspires teams to do their best work and provides the assurance of trust and security from an organisation you can rely on.

Microsoft Dynamics CRM Online At a Glance

  • CRM Workflows - 200
  • Custom Entities - 300
  • User Access - Online,Offline & Mobile
  • Patch Installations - Included
  • Version Upgrades - Included
  • Port and Network Device Monitoring - Included
  • Proactive Hardware Failure Monitoring - Included
  • System Software Monitoring - Included
  • Application Server Monitoring - Included
  • Database Monitoring - Included

Service Level Agreement - Included - 99.9% financially-backed


Microsoft Dynamiics CRM Online licenses are assigned eser basis.

Four user subscription licence options are available enabling you to mix-and-match in line with individual user requirements (subject to a minimum of 5 Professional licences).

All Dynamics CRM Online licences include access using CRM desktop apps and mobile apps.

Professional Licence: (recommended for full sales, marketing, service and custom application) AUD $65.60 /user/month.

The Professional licence provides full access to all Dynamics CRM functions including database administration, sales opportunities, campaigns and marketing lists that are not available using Basic and Essential licences.

Basic Licence: AUD $30.30 /user/month.

Each Basic Licence includes read / write access to CRM activities, contacts, leads, accounts and cases in addition to custom CRM entities and personal dashboards.

Essential Licence: AUD $15.10 /user/month.

The Essential Licence is designed for users who require light weight access to CRM to manage activities and custom CRM entities.

Enterprise Licence: AUD $201.80 /user/month.

Includes all of the functions of the CRM Professional Licence + Microsoft Dynamics Markerting module and Microsoft Unified Service Desk (to include Parature integration)


Each Dynamics CRM database includes 5GB storage capacity.

For every increment of 20 Professional CRM user subscription licences, the included storage capacity increases by 2.5GB, up to a maximum 50GB. Additional storage may be purchased for a fee.

Production Instance

Each Dynamics CRM customer registration includes 1 CRM production instance.

One non-production CRM instance is included at no additional cost for subscriptions with 25 or more Professional user licences. Additional production and non-production licences can be purchased as an add-on.